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BRMCA Excellence in Customer Service Award 2017, at the Concrete Society Awards Grosvenor House Hotel - 16 November 2017

The Winners Hanson for Eden Brows & Merseyside Loop

This winning submission incorporates two complex concurrent contracts, with Story Contracting. The first is the reinstatement of the historic Carlisle to Settle railway that was closed due to a severe landslide, where the engineering challenge was described as '…one of the biggest ever faced by Network Rail.'  The second contract was the upgrading of the MIR Birkenhead to Liverpool "Loop" Line, where over half a kilometre of track slab and four stations were upgraded.

Image 1:  (Left to right): Jobert Fermilan (Hanson), Terry Balmer(Hanson), Ezra Welham (Story Contracting) and Tony Gaffney (Hanson).

Highly Commended for Excellence in Customer Service went to Tarmac for London Bridge Station Redevelopment for Costain, as well as CEMEX for 60-70 St. Mary Axe, the 'Can of Ham' for A J Morrisroe.

Service Award for Charlie Jones

In August 2017 Charlie Jones retired as Hanson Technical Director, and also retired from his active involvement with the ready-mixed concrete industry through both The Concrete Society and the British Ready-mixed Concrete Association.  Charlie Jones was a member of the BRMCA Concrete Technical Panel for 23 years, the last five years as Chair.  In recognition of this service Charlie was awarded a certificate signed by the President of the Concrete Society, Willy Doherty, and the BRMCA Chair, Steve Crompton. 

Image 2:  (Left to right): Bill Turnball the celebrity host, Steve Crompton CEMEX and BRMCA Chair, Charlie Jones and William Doherty – Creagh Concrete and President of the Concrete Society.

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